Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and 50 Crowns Casino regarding your use of the website, account services, games, payment facilities, promotions and related content. By accessing the website or using any service, you confirm that you have read, understood and accepted these Terms & Conditions, together with any rules, notices or additional terms displayed on the relevant page.

If you do not agree with these Terms & Conditions, you must not use the website or its services. We may publish additional rules for particular games, tournaments, promotions or payment methods. Those rules are part of these Terms & Conditions where they apply, and you should review them before taking part. If an additional rule conflicts with these Terms & Conditions, the additional rule will generally apply to the specific activity concerned.

You are responsible for ensuring that your use of the website is lawful in the place where you live and where you access the service. Gambling may be restricted or prohibited in some locations. 50 Crowns Casino does not invite anyone to use the website where doing so would breach applicable laws or regulations. You should obtain independent advice if you are unsure whether online gambling is permitted for you.

Changes to these terms

These Terms & Conditions may be updated from time to time to reflect changes to the website, games, payment services, legal requirements or business practices. The latest version will be made available on this page. Changes will apply from the date stated, or from the date they are published if no later date is given. You should check this page regularly. Continuing to use the website after an update means that you accept the revised terms.

Website availability

We aim to keep the website available and operating as described, but uninterrupted access cannot be guaranteed. Access may be limited or unavailable because of maintenance, upgrades, technical faults, security measures, telecommunications issues or circumstances outside our reasonable control. We may also change, suspend or remove a feature, game or service without guaranteeing that it will remain available.

2. Eligibility and account responsibilities

You must meet the applicable minimum age requirement and any other eligibility requirements before using real-money gambling services. You must not use the website if you are under the legal gambling age, are located in a restricted jurisdiction, or are prohibited from gambling under any law, order or agreement that applies to you.

Information provided when registering or using an account must be accurate, complete and kept up to date. This may include your name, date of birth, residential information and other details needed to confirm your identity or meet legal and security requirements. You must not register using another person’s identity, provide misleading information or allow another person to use your account.

You are responsible for protecting your login details and for all activity carried out through your account, unless the activity resulted from a failure on our part. You should use a strong password, keep your access details private and notify us through the available support process if you believe that your account has been accessed without permission. We will not ask you to disclose your password in an unsolicited message.

Only one account may be permitted for each player unless we have expressly agreed otherwise. Duplicate, linked or misleading accounts may be restricted, closed or reviewed. If an account is created or used in breach of these Terms & Conditions, any associated transactions, promotional benefits or game activity may also be reviewed in accordance with applicable requirements.

Identity and security checks

We may ask you to verify your identity, age, location, source of funds or other account information before allowing certain activities. You must provide requested information within a reasonable period and ensure that documents are genuine, current and legible. An account or transaction may be delayed, restricted or suspended while checks are completed. We may retain and use verification information in accordance with our Privacy Policy and applicable law.

• Do not use another person’s payment method or account without proper authority.
• Do not attempt to bypass location, age, identity or security controls.
• Do not use the website for unlawful activity, fraud, money laundering or unauthorised commercial purposes.
• Tell us promptly if your personal information or account security details change.

3. Games, deposits, withdrawals and promotions

Games are provided for entertainment and may involve financial risk. Outcomes are determined by the relevant game mechanics and, where applicable, approved randomisation systems. Past results do not predict future results. You should only stake money that you can afford to lose and should never treat gambling as a way to earn income, solve financial problems or recover previous losses.

Before playing, you should review the information shown for the relevant game, including any available instructions, paytable, stake options and game-specific rules. A game may be unavailable to you because of location, account status, technical limitations or other applicable requirements. If a technical error affects a game or transaction, the affected activity may be reviewed and corrected in line with the applicable rules.

Payments and account balances

Deposits and withdrawals must be made using payment methods held in your name or otherwise authorised for your use. Payment providers may apply their own terms, processing procedures, fees or verification requirements. We do not control the systems of external payment providers and cannot guarantee their availability.

You are responsible for checking transaction details before confirming a deposit, withdrawal or wager. A displayed account balance may be subject to pending transactions, reversals, corrections, verification or other legitimate adjustments. We may pause a payment or request further information where needed to protect the account, comply with legal obligations or investigate suspected irregular activity.

Promotions, bonuses and other offers may be subject to separate eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values or other terms. Those terms will be shown with the relevant offer. You should read them before accepting or using a promotion. We may withdraw or amend an offer where permitted, including where there is an error, misuse, suspected fraud or a breach of the promotional terms.

Prohibited activity

You must not interfere with the website, exploit an error, use automated systems, manipulate games, use software intended to gain an unfair advantage, or attempt to conceal the source of funds. Collusion, fraud, chargeback abuse, account sharing and other dishonest conduct are not permitted. Where prohibited activity is suspected, we may restrict access, cancel affected activity, withhold an associated benefit or take other action allowed by law.

4. Responsible gambling and privacy

Responsible gambling is an important part of using 50 Crowns Casino. Gambling should remain an enjoyable leisure activity, not a source of pressure or financial dependence. Set a personal budget and time limit before you begin, keep gambling separate from essential household spending, and take regular breaks. Never gamble when you are upset, impaired, under pressure or trying to win back losses.

Tools or support options may be available to help you manage your play. Depending on the service, these may include deposit or spend limits, session reminders, time-outs, account restrictions or self-exclusion. Requests may take effect according to the relevant process and cannot necessarily be reversed immediately. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate gambling-help or health service in your area.

We collect, use, store and disclose personal information as described in our Privacy Policy. This may include information needed to create and operate your account, process transactions, verify identity, prevent fraud, provide support, improve services and meet legal obligations. You should read the Privacy Policy to understand how your information is handled and what rights may be available to you.

Website content and acceptable use

The website and its text, graphics, logos, software, designs and other materials may be protected by intellectual property rights. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, reverse engineer, frame, scrape or commercially exploit website content unless you have permission or the law allows it.

5. Suspension, liability and general provisions

We may suspend, restrict or close an account where required for security, verification, responsible gambling, legal compliance, maintenance, suspected breach of these Terms & Conditions or any other legitimate reason. We may also limit access to particular games or services. If your account is closed or restricted, you must not create or use another account to avoid that action.

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. To the maximum extent permitted by law, we are not responsible for loss caused by events outside our reasonable control, interruption of communications, device or software problems, misuse of the website, unauthorised access caused by your failure to protect account details, or reliance on information that was incomplete or out of date.

You are responsible for your own device, internet connection, software, data charges and security arrangements. You should keep your operating system, browser and security tools up to date and avoid accessing your account on shared or unsecured devices. We do not guarantee that the website will always be free from errors, harmful code or interruptions, although reasonable security and maintenance measures may be used.

Questions and complaints

If you have a question, notice an account issue or wish to make a complaint, please use the support or contact process made available on the website. Provide enough information for the matter to be reviewed, including relevant dates, transaction references and a clear description of the issue. Do not send passwords or unnecessary sensitive information. We may ask for further details before responding.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. These Terms & Conditions, together with the Privacy Policy and any applicable game or promotional rules, represent the terms governing your use of 50 Crowns Casino, subject to any rights that apply to you under Australian consumer law or other applicable law.